Legal Notice

Effective date: 9 September 2026

DearDew — Canadian online beauty retailer
17 Dunraven Ave, St. Catharines, ON L2M 6A6, Canada
Email: contact@deardew.com
Phone: +1 (905) 935-4827
Support: Monday–Friday, 9:00 AM–5:00 PM ET

1. Store operator

DearDew is based in Canada and serves customers internationally. Depending on the product, orders are fulfilled by suppliers or fulfilment partners in the United States or China. Our Canadian business address is not a promise that your order ships from Canada. Dispatch location does not establish a product’s country of manufacture.

DearDew is the store name used for this online retail service. For formal notices, use the Canadian business address or contact email above.

2. Products and information

Our store focuses on skincare, makeup, hair and body care, and fragrance. Product details, quantities, ingredients, directions and warnings should be read before use. Information about cosmetic routines is general information and is not a substitute for medical advice. Claims of product origin or certification apply only when expressly stated for the specific product.

3. Intellectual property

Website content and branding belong to DearDew or their respective owners or licensors. Third-party names and marks belong to their owners. Commercial reuse of protected material requires the relevant permission.

4. International sales and taxes

Prices are in US dollars (USD), unless a different currency is expressly displayed. Shipping charges and taxes collected by DearDew are identified at checkout. Unless expressly included in your checkout total, import duties, import VAT/GST, customs clearance and carrier brokerage charges assessed in the destination country are the buyer’s responsibility and may be payable before delivery. These charges vary by destination, product, shipment value and applicable rules; free shipping does not include them.

This allocation does not remove any obligation imposed by law on DearDew to register for, collect or remit taxes at the point of sale. Amounts already collected at checkout for a particular tax or duty should not be paid twice; contact us with the assessment if you believe a charge is duplicated. Your bank or payment provider may apply its own currency conversion fees.

5. Consumer protections and governing law

Ontario law and applicable Canadian law govern this website, subject to mandatory protections applicable to consumers in their country of residence. This does not exclude legally required remedies or access to competent local courts.

Nothing in this policy limits mandatory consumer rights, legal guarantees or remedies under the laws that apply to your purchase, including protections in your country of residence where applicable. If a mandatory rule provides greater protection, that rule takes priority.

6. Related policies

See our Terms of Service, Privacy Policy, Shipping & Delivery and Returns & Refunds for the terms relevant to your purchase and use of the store.